Introduction

Welcome to our website. We are a dedicated training and consulting practice offering Soft Skills Development, Corporate Training, and Prevention of Sexual Harassment (POSH) compliance programs to individuals, corporates, and organisations across India and across the World through Online and Offline mode.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

This policy applies to all information collected through our website, and/or any related services, sales, marketing, or events (collectively referred to as the "Services").

Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our Services.

2.1 Personal Information You Provide

When you contact us, register for a programme, or enquire about our services, you may provide:

• Full name, job title, and organisation name
• Email address, phone number, and postal address
• Details of your training requirements or enquiries
• Payment and billing information (processed through secure third-party gateways)
• Any content you submit through contact forms, surveys, or feedback mechanisms

2.2 Sensitive Information — POSH-Related Data

Given the nature of our POSH training and advisory services, we may handle sensitive personal data. This includes information related to workplace complaints, Internal Committee (IC) proceedings, or confidential case details shared during POSH consultations or investigations.

Such sensitive information is collected only with explicit consent, held in strict confidence in accordance with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (POSH Act), and is never disclosed to any unauthorised third party.

2.3 Automatically Collected Information

When you visit our website, the following data may be collected automatically:

• IP address and browser type
• Pages visited, time spent, and referring URLs
• Device information (type, operating system, screen resolution)
• Cookie identifiers and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• To respond to your enquiries and provide requested training programmes
• To process registrations, bookings, and payments
• To facilitate POSH advisory, IC training, or compliance consulting engagements

Communication & Marketing

• To send training schedules, programme updates, and newsletters (with your consent)
• To inform you of new workshops, webinars, and corporate learning events
• To send administrative communications related to your engagement with us

Improvement & Analytics

• To understand how our website is used and improve user experience
• To conduct training effectiveness evaluations and feedback analysis
• To develop new programmes tailored to market and client needs

Legal & Compliance

• To comply with applicable laws, regulations, and court orders
• To protect the rights, property, and safety of our clients and our practice

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit a website.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly (e.g., session management)
• Analytics Cookies: Help us understand visitor behaviour (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

You may disable cookies through your browser settings; however, doing so may affect the functionality of our website. By continuing to use our website, you consent to our use of cookies.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: Trusted third parties who assist in operating our website and delivering services (e.g., payment processors, email platforms, cloud hosting), bound by confidentiality agreements.
• Client Organisations: In the context of corporate training or POSH consulting, aggregate or programme-level data may be shared with the contracting organisation, but never individual sensitive information without explicit consent.
• Legal Requirements: When required by law, regulatory authority, or to protect legal rights.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction with prior notice.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted over the internet
• Restricted access to personal data on a need-to-know basis
• Secure storage of POSH-related records with additional access controls
• Regular review of our data collection, storage, and processing practices

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on applicable law (including India's Digital Personal Data Protection Act, 2023, when in force), you may have the following rights regarding your personal data:

• Right to Access: Request confirmation of whether we hold your personal data and obtain a copy.
• Right to Correction: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal data, subject to legal retention obligations.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time via the unsubscribe link or by contacting us.
• Right to Grievance Redressal: Lodge a complaint if you believe your data has been mishandled.

To exercise any of these rights, please contact us using the details provided in Section 12 of this policy. We will respond to your request within a reasonable timeframe.

Third-Party Links

Our website may contain links to third-party websites, social media platforms, or resources. This Privacy Policy applies solely to our website and services. We are not responsible for the privacy practices or content of any third-party sites and encourage you to review their respective privacy policies before sharing any personal information.

Children's Privacy

Our services are directed at professionals and corporate organisations and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal data without verified parental consent, we will take prompt steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed of how we protect your information. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Privacy Officer: